Warranty Policy
Pacific Best Inc. (PBI) – WARRANTY POLICY
Pacific Best Inc. (PBI) warrants its products, under normal use and service, for 12 months from the date of purchase to the original purchaser of the product. PBI offers a Limited Lifetime Warranty on replacement plastic and steel auto body parts, EXCLUDING radiators, condensers, cooling fans, transmission oil coolers, inverter coolers, intercoolers, or electrical parts including lights and mirrors.
PBI warrants its products to be free from defects in material and workmanship. This limited warranty shall be in lieu of and exclusive of all other warranties, except warranties implied by law. All warranties, whether expressed or implied, including warranties of merchantability and fitness for a particular purpose, which extend beyond the description herein, are expressly disclaimed. This warranty does not cover labor or consequential damage claims of any kind in all circumstances.
PBI warrants its products to be free from defects in material and workmanship. This limited warranty shall be in lieu of and exclusive of all other warranties, except warranties implied by law. All warranties, whether expressed or implied, including warranties of merchantability and fitness for a particular purpose, which extend beyond the description herein, are expressly disclaimed. This warranty does not cover labor or consequential damage claims of any kind in all circumstances.
Consequential damages include (but are not limited to):
• Damage to vehicle systems or parts that is not expressly contained in the warranted product.
• Loss of the use of the vehicle.
• Loss of time or inconvenience.
• Towing charges.
• Rental of replacement vehicle.
• Any other special, incidental, consequential, or punitive damages.
To obtain PBI's performance of any warranty obligation, the purchaser must return the part by the 'Pacific Best Inc. (PBI) Return Policy'. For purchasers who do not follow the 'Pacific Best Inc. (PBI) Return Policy', PBI warranty withdraws liability immediately.
• Loss of the use of the vehicle.
• Loss of time or inconvenience.
• Towing charges.
• Rental of replacement vehicle.
• Any other special, incidental, consequential, or punitive damages.
To obtain PBI's performance of any warranty obligation, the purchaser must return the part by the 'Pacific Best Inc. (PBI) Return Policy'. For purchasers who do not follow the 'Pacific Best Inc. (PBI) Return Policy', PBI warranty withdraws liability immediately.
Conditions Voiding Product Warranty:
1. Stripped threads on any component of the product, e.g., oil cooler adapters and fittings, drain cocks, or sensor connections.
2. Physical damage due to collisions, accidents, abusive handling, or abusive shipping.
3. Electrolysis caused by stray electrical current from improperly grounded components.
4. Damage caused by excessive system pressures due to a faulty cap or internal combustion leaks as evidenced by blown tank failures.
5. Repair, disassembly, or modifications to the product.
6. Corrosion or chemical effects on the product by the operating environment or equipment that caused the product’s failure.
7. Product filled with improper coolant or mixing of incompatible coolant types.
8. Vehicle in which the product was installed was used in commercial (e.g., taxi or delivery vehicle use), governmental, off-highway, or racing applications.
9. The product is installed by non-certified mechanics.
10. Product subjected to misuse, negligence, or operating conditions other than those for which such part was designed.
11. Use for an application other than what it was designed for.
This warranty is not transferrable and will be automatically cancelled in the event that the vehicle in which the product has been initially installed is sold, leased, or otherwise transferred to another owner or lessee.
2. Physical damage due to collisions, accidents, abusive handling, or abusive shipping.
3. Electrolysis caused by stray electrical current from improperly grounded components.
4. Damage caused by excessive system pressures due to a faulty cap or internal combustion leaks as evidenced by blown tank failures.
5. Repair, disassembly, or modifications to the product.
6. Corrosion or chemical effects on the product by the operating environment or equipment that caused the product’s failure.
7. Product filled with improper coolant or mixing of incompatible coolant types.
8. Vehicle in which the product was installed was used in commercial (e.g., taxi or delivery vehicle use), governmental, off-highway, or racing applications.
9. The product is installed by non-certified mechanics.
10. Product subjected to misuse, negligence, or operating conditions other than those for which such part was designed.
11. Use for an application other than what it was designed for.
This warranty is not transferrable and will be automatically cancelled in the event that the vehicle in which the product has been initially installed is sold, leased, or otherwise transferred to another owner or lessee.